Shipping Policy

Shipping Policy

We currently offer shipping within Singapore only.

All orders are processed and dispatched within 1 working day, excluding Sundays and public holidays. Delivery usually takes 1-3 working days after dispatch, depending on the delivery location and shipping method selected at checkout.

Please note that delivery times are estimates and are not guaranteed. Delivery times do not include order processing time and may be affected by circumstances beyond our control, including courier delays, peak periods, weather and other unforeseen circumstances.

 

Shipping Rates

Shipping rates are calculated based on the delivery details and shipping option selected at checkout. The applicable shipping fee will be shown at checkout before you complete your purchase.

 

Delivery Times

Orders are usually delivered within 1-3 working days after dispatch.

Once your order has been dispatched, tracking information will be provided where available. You can use the tracking number to check the delivery status of your order.

 

Shipping Restrictions

Delivery availability is subject to the service areas, size and weight restrictions, and other requirements of our logistics partners. We may be unable to deliver to certain restricted or inaccessible locations.

If an order cannot be delivered due to a shipping restriction, we will contact you and arrange an appropriate resolution, including a refund where applicable.

 

Order Tracking

Once your order has been dispatched, you will receive tracking information where available. You can use the tracking number to track the delivery status of your order.

If you have any questions or concerns about our shipping policy, please contact us at nihombashistore@gmail.com.